Sunday, February 27, 2011

Get Your KCSE Results The Easy Way Via Your Mobile

You can now access your KCSE results (for people living in EAST AFRICA) who sat their examination last year. You can access the results by simply texting your index number to a short code 5052.

These are easy days of technological advancement and you can know virtually anything if you possess a mobile phone and a sim card. This makes it easy for people to querry almost anything from their utility bills to bank statements and other mobile services. Mobile has become a means of accessing almost anything during this highly technological era.

So if you are a KCSE student awaiting your results, wait no further, just get a mobile phone and send your index number to the short code 5052 and voilla! you get your results.

Saturday, February 26, 2011

Smart Phones A Must For Any Person Wanting To Take Advantage Of The Information Super-Highway

Browse the internet at super speeds using smart phones Androids. That is The way foward in this computer age. The desk top is becoming obsolete and so will the laptop in some years to come. You can do almost everything with a smart phone android. Surf the internet at 3g speeds and soon to be 4g. use wireless and internet to download at amazing speeds.Thousands of applications can befound at the android marketplace and can also be customized to suit the user.

Google map is another feature in the androids that is amazing. One can actually locate heir exact position and so getting lost will be a thing of the past.

For the people ( young) living on the fast lane, its time to discard that old phone and get a smart phone to download movies, music, applications and more.

Thursday, February 24, 2011

Safaricom In Major System Upgrade From Saturday 26th To Sunday 27th For All Their Products.

Safaricom, Kenyas largest Mobile telecommunication company Plans to go completely down on saturday 26th 1600hrs to sunday 27th 1000hrs. During this period all Safaricom services will be affected. M-pesa transactions will not be available and so will top up sambaza, internet voice calls and practically everyything that Safaricom offers will be off air. Safaricom controls about 70 percent of the marketshare and with 17 million subscriber it is certainly the market leader.

This comes in the wake of  vicious price wars that has made rates for making calls to go as low as one shilling a minute. The upgrade might just be a way of Safaricom coming back with a bang at its arch-rival Airtel Kenya which introduced the low tarrif model to Kenya after years of Monopoly from Safaricom.

Kenyans should expect a much improved service from Safaricom in its Money transfer service M-pesa  and its 3g internet network.

Tuesday, February 22, 2011

Essar Kenya Terminates Contract With Contact Centre Customer Support Firm

Mobile Operator Essar Kenya Ltd commonly known as YU has terminated its contract with its customer care provider in a bid to cut down on its budget. This puts the jobs of close to seventy customer care agents in jeopardy. Cut throat competition between the four major mobile operators has caused the cost of calling to go to as little as one shilling a minute and seems to be driving the companies to cut down on costs due to a record low in average revenue per user (ARPU)

This puts into perspective the growth of the (BPO) Business Process Outsourcing industry and whether it is viable in kenya. I happened to attend a talk by the former Safaricom CEO Michael Joseph and when he was asked about The future of BPO in Kenya he said that it was not workable.

ICT in Kenya is growing at a rapid speed and the question of whether BPO Is viable or not still remains debatable. Meanwhile players in the mobile telephony industry will be waitin with bated breath to see which way The other Three companies namely Safaricom Aitel and Orange go in regards with the people who handle their customers on a day to day basis. Customer Care Representative.

Monday, February 21, 2011

Sunday, February 13, 2011

Telepresense Innovation Launched By Safaricom and TataTelecommunications

Safaricom Kenya's number one telephone company has gone a step further and edged the fiery competition by launching the first Telepresence Suites in conjunction with Tata communications of India and Sisco. The suites which are in Serena Kenya and Uganda will enable real life communication for corporates who spend millions
on air fare yearly for CEOs and Directors just for meetings.

The launch of under sea cables which provides for fast internet plays a big part in this latest development and Safaricom will be boasting of being the  first company to launch the service in Kenya.

Companies who want to rent the telepresence facility will have to cough thirty thousand per hour for a face to face conference from which ever part of Africa. This is a bargain as compared to the colossal amount of monies spent on air fares.