Massive Safaricom network outage affects thosands of Subscribers

There was a massive network downtime affecting Kinoo, Karen, langata and parts of NCBD that started at around 6 am in the morning to about 7.30 am in the morning. Safaricom subscribers that were affected were locked out completely in terms of communication. Calls, sms, data and most importantly mobile money was completely unavailable. When we contacted the customer service desk we were told that engineers were working round the clock to sort out the issue. It  is not exactly clear what caused the early morning outage but this could have been more serious had it affected a larger area.